Issue details

ICT & Digital Strategy

To implement a new strategy which aims to improve residents’ experience of contacting Breckland Council while also increasing the efficiency of our overall operating arrangements.

Decision type: Non-key

Decision status: Recommendations Approved

Explanation of anticipated restriction:

Decision due: 16 Oct 2018 by Cabinet

Decision due: 25 Oct 2018 by Council

Lead member: Executive Member for People & Information

Lead director: Executive Director Strategy & Resources and Head of Paid Service

Contact: Sarah Barsby, Assistant Director People and Governance (Deputy Monitoring Officer) Email: Tel: 01362 656807.

Comms/Media Interest: Yes.


Agenda items


  • ICT & Digital Strategy