Issue - decisions
Unreasonably Persistent Complaints and Customer Behaviour and Vexatious Requests
17/10/2017 - Unreasonably Persistent Complaints and Customer Behaviour and Vexatious Requests
RESOLVED that the proposed Policy at Appendix 1 of the report be approved; subject to:
1) the flowchart being amended as requested, to include the addition of an arrow between the ‘review’ box and the ‘discontinue action’ box as agreed; and
2) the Policy be circulated to all Town and Parish Councils at the forthcoming Town & Parish Forum.