Venue: Breckland Conference Centre, Elizabeth House, Walpole Loke, Dereham, NR19 1EE

Contact: Democratic Services  01362 656870


No. Item


Minutes pdf icon PDF 80 KB

To confirm the minutes of the meeting held on 4 March 2021.


Apologies and Substitutes

To receive apologies for absence and to note substitute Members in attendance.


Chairman's Announcements (if any)


Urgent Business

To note whether the Chairman proposes to accept any item as urgent business pursuant to Section 100(B)(4)(b) of the Local Government Act 1972.


Declaration of Interests

The duties to register, disclose and not to participate for the entire consideration of the matter, in respect of any matter in which a Member has a disclosable pecuniary interest are set out in Chapter 7 of the Localism Act 2011.  Members are also required to withdraw from the meeting room as stated in the Standing Orders of this Council.



Non-Members wishing to address the Meeting

To note the names of any non-members or public speakers wishing to address the meeting.


Customer Service Review pdf icon PDF 90 KB

Report of Councillor Mark Robinson, Executive Member for Customer, Digital and Performance.


Additional documents:


Q4 20/21 Performance Report pdf icon PDF 62 KB

Report of Councillor Mark Robinson, Executive Member for Customer, Digital and Performance.


Additional documents:


Corporate Plan Refresh 2021

To receive a presentation from Greg Pearson, Head of Strategic Policy.


Outside Body Feedback (Standing Item)

To receive an update from representatives on Outside Bodies.



Scrutiny Call-ins (Standing Item)

To note whether any decisions have been called-in for scrutiny.


Councillor Call for Action (Standing Item)

To consider any references.


Work Programme pdf icon PDF 151 KB

(a)          A copy of the Commission’s work programme is attached.  The Commission is asked to agree any additions, deletions or amendments to the programme as appropriate.


(b)        Member Issues:  In accordance with the Commission’s protocol for member leadership, which states that members of the Commission will take the lead in selecting topics for overview and scrutiny and in the questioning of witnesses, members are invited to put forward items for selection for future review.


A copy of the Key Decision Plan is attached for Members’ information.

Additional documents:


Next Meeting

To note the arrangements for the next meeting to be held on 15 July 2021 at 10am in the Anglia Room, Dereham.