Agenda and minutes

Venue: The Breckland Conference Centre, Anglia Room, Elizabeth House, Walpole Loke, Dereham, NR19 1EE

Contact: Democratic Services  Tel: 01362 656870


No. Item


Minutes (Agenda item 1) pdf icon PDF 257 KB

To confirm the Minutes of the meeting held on 23 March 2022.


Councillor Monument queried Cllr Ashby’s proposals under Minute No. 15/22 but as they had not been seconded, his proposals had not been supported.


The Minutes of the meeting held on 23 March 2022 were agreed as a correct record and signed by the Chairman.


Apologies (Agenda item 2)

To receive apologies for absence.


Apologies for absence had been received from Councillors Ashby, Bowes, Colman and Kiddle-Morris. 


Urgent Business (Agenda item 3)

To note whether the Chairman proposes to accept any item as urgent business, pursuant to Section 100(B)(4)(b) of the Local Government Act, 1972.




Declaration of Interests (Agenda item 4)

The duties to register, disclose and not to participate for the entire consideration of the matter, in respect of any matter in which a Member has a disclosable pecuniary interest are set out in Chapter 7 of the Localism Act 2011.  Members are also required to withdraw from the meeting room as stated in the Standing Orders of this Council.



None declared.


Non-Members Wishing to Address the Meeting (Agenda item 5)

To note the names of any non-members who wish to address the meeting.




Introduction by the new Licensing Team Leader (Agenda item 6)

Keith Mumford, Licensing Team Leader.


Keith Mumford, the recently appointed Food, H&S & Licensing Team Leader provided Members with a detailed presentation that included, the experience that he had brought to the Team, who’s who in the Licensing Team, and what the Team covered.


Councillor Monument had known Josie Hoven, the recently appointed Senior Licensing Officerfor many years and now having heard that the Team Leader had brought a wealth of knowledge to the Team she wondered if he now had all the resource required.


The Team Leader said that he had a vast amount of experience, but his weakness was process unlike Josie Hoven; however, he was pleased to report that the Licensing Team was now stronger than ever moving forward.


Members were then informed of the larger events that were due to be held in the District very soon.


Councillor Dowling asked the Team Leader if there was anything he wanted to be more involved with.  Members were informed that his main goal was to bring himself up to speed with the processes and procedures but one area he would like to build on and develop further was the Safety Advisory Group (SAG) in partnership with the Council that promoted public safety events.  Another area was compliance and relevant training for the Team.


Councillor Duffield asked the Team Leader if he had anything in place in the early stages for the retention of staff as he felt that this should be addressed for continuity as the turnover of staff in the Licensing Team had, in his opinion, been quite poor.


Members were assured that the Team contained a great deal of talented people and the pandemic had highlighted the real value of all Officers involved but felt it was more of a management problem and he would try and offer support and stability and reward the Team where he could.


Councillor Morton asked if enough resource was in place to tackle avian flu.


Members were informed that this was an emerging virus, and he was already working with colleagues in various organisations in respect of disinfection which was manageable at the moment.


The Chairman thanked the Team Leader for his very interesting update.


Update from the Animal Welfare Licensing Officer (Agenda item 7)

Alan Goodall, Animal Welfare Licensing Officer.


Alan Goodall, the Animal Welfare Officer, provided Members with a detailed overview of the industry and what he covered in the form of a presentation.


One of the areas highlighted was in respect of dog sales and he stated that during the pandemic, dog sales had increased dramatically and had obviously been reflected in the price; there had also been a great deal of illegal breeding during the lockdowns.  The boarding kennels had suffered during Covid particularly the smaller businesses, but he was pleased to report that things were now picking up and reported on the state of the industry thus far.    A great deal of business had been supported during Covid but still some had been lost and had not restarted.  In respect of illegal breeding, he was using a strategic approach to try and bring them in and get them licensed as it was about supporting the businesses that the District had.


The work that had been carried out since the last meeting was highlighted that included the many licences that had been issued, and the enforcement action that had been undertaken.  In respect of the latter, 2 puppy farms had been shut down and a number of investigations were still ongoing.


Other areas that the Animal Welfare Officer covered were also highlighted.  This included a local Animal Welfare Licensing Group that brought together all officers across the County including Suffolk where all Members would be more than welcome to attend.


Councillor Kiddell asked if there was any information on-line to assist the smaller breeders. Members were informed that the legislation was quite complicated, but his details were on the website for anyone that needed assistance.


Councillor Dale asked if the ‘Good Citizen Dog Walking’ scheme was still on-going.  She also asked if dog sitters had to be licensed.


In response to the first question, the Animal Welfare Officer said that he was not aware of such a scheme, and in regard to the second question, the Food, H&S & Licensing Team Leader stated that it was not an offence as dog walking or dog sitting was not licensable at present unless dog sitting in their own home.


Councillor Brindle asked about inspections and if there was any methodology in place for follow up.  Members were informed that there was and explained the process.  The Animal Welfare Officer had recently inspected Banham Zoo where it had turned out to be a very good inspection and inspections would continue as part of his role included on-going support.


Councillor Taylor mentioned the after affects in respect of Covid and the cost-of-living increases and asked if there had been any changes to businesses as a result.


Members were informed that there was no funding available now but in terms of business support he had not noticed any changes as yet.


Josie Hoven, the Senior Licensing Officer pointed out that many dogs were now being handed back to Dog Wardens due to the cost-of-living crisis and many of the animals lacked social  ...  view the full minutes text for item 22/22


Senior Licensing Officer to provide briefing on Taxi and Private Hire (Disables Persons) Act 2022 (Agenda item 8)

Josie Hoven, Senior Licensing Officer.


Josie Hoven, the Senior Licensing Officer provided Members with a detailed presentation that covered new legislation in respect of the Taxi and Private Hire (Disabled Persons) Act 2022 that came into effect on 28 June 2022.


The 2022 Act amends the Equality Act 2010 to place duties on taxi drivers and PHV drivers and operators, so any disabled person had specific rights and protections to be transported and receive assistance when using a taxi or Private Hire Vehicles (PHV) without being charged extra.


As part of the amendments, taxi and PHV drivers could face fines of up to £1,000 if they failed to provide reasonable mobility assistance to disabled passengers in certain circumstances.


This would also ensure that visually impaired passengers would be assisted by drivers to help them identify or find the vehicle. There would also be a duty for local authorities to publicly identify wheelchair-accessible vehicles in their fleets.


These measures would help to provide consistency of experience for affected passengers.


All information would be included on the Council’s website.


Councillor Kiddell asked if there was a list of suitable vehicles that could carry disabled passengers on the website.


Members were informed that there was a list that showed wheelchair accessible vehicles and an updated list would soon follow.  It was noted that some people did not require a wheelchair but were still classed as disabled such as those that were visually impaired.


With that in mind, Councillor Kiddell pointed out that some drivers did not accept dogs in their vehicles and asked what would happen then if it was a guide dog.


Members were informed that this was covered in the Equality Act 2010, drivers could apply for an exemption, if for instance they were allergic to animals or did not have the capability themselves to fit wheelchairs into their vehicles of lift someone from the wheelchair into their vehicle, but this must be clearly evidenced.


The Chairman asked about charges.  The Senior Licensing Officer explained that if someone was in a wheelchair and wanted to be picked up from their front door, the driver could not charge anymore for this service and could only start charging when the person and any equipment required was in the vehicle and the wheels had started to turn.


Councillor Duffield raised some concern about the process of exemptions as he felt this was, in some cases, a health & safety issue for the drivers especially if the driver was in his/her senior years or had some form of previous injury.  He hoped that for the sake of health & safety the exemptions would be made very clear.


Members were informed that all would be dealt with on a case-by-case basis and the exemption certificate would have to be displayed in their vehicles.


Councillor Monument asked if there was going to be any guidance of training for drivers on how to lift wheelchairs/passengers in and out of their vehicles. She also asked if the Team had any indication on how many taxis that  ...  view the full minutes text for item 23/22


Update on team work from the Senior Licensing Officer (Agenda item 9)

Josie Hoven, Senior Licensing Officer.


The Senior Licensing Officer provided Members with a brief update on what the Team had been working on since April 2022.


A number of new premises licenses had been issued including a new wedding venue, a new Lidl in Watton, a new gin business, a KFC drive through and a Little Vegas gambling premises in Thetford. 


Bylaugh Country Camping & Caravan Park had recently been issued with a licence following approval by Members at the last Licensing Hearing Panel in June.


The Team had also carried out a number of joint visits in respect of noise complaints and some investigative work was still on-going.


During the Queen’s Platinum Jubilee, 41 Temporary Event Notices (TENs) had been issued and the Team had worked very hard to ensure that applications were dealt with in time for the celebrations.


A Safety Advisory Group (SAG) meeting had been held with the event organisers of the Maui Waui festival that was taking place in the District in August.  The event organisers had been very forthcoming and accommodating and work was still ongoing.  Inspections would be carried out nearer the time and during the event.


New hackney carriage fares were now in place and most of the larger firms had already updated their meters.  The increase had gone down very well, and no complaints had been received.  Members were thanked for agreeing the fare increase.A number of enquiries had been received from new taxi drivers in the area due to the fare increase.


The Senior Licensing Officer and the Animal Welfare Officer had attended a multi-agency vehicle action day in Thetford in May with Partner Agencies that had been very positive.


The Animal Welfare officer had also supported an apprentice for one week.  A great deal of work had been carried out in respect of compliance particularly with street traders, making sure that they were all licensed.


Trading Standards were conducting investigations on illegal tobacco and alcohol sales in the Breckland area. 


More webforms were being developed.  An on-line payment facility was now in place in respect of TENs applications and the Team was now working on making all payments on-line.


Councillor Duffield referred to the Maui Waui festival and asked if all Ward Members had been made aware of this event.  The Chairman advised that she had been in discussion with the Assistant Director and the Manager about such matters.  The Senior Licensing Officer explained that local Ward representatives had not been contacted directly but there was a notification facility available on the website for anyone to sign up to about large-scale events in the area.  The Democratic Services Team had sent an email to all Members last year about how to sign up to it.


Councillor Duffield said that he did not use the website and from a Ward Member perspective he would prefer to be notified.


The Chairman asked the Senior Licensing Office to have a conversation with the Communications Team on this matter.


Councillor Brindle asked a question about tables & chairs on  ...  view the full minutes text for item 24/22


Next Meeting (Agenda item 10)

To note the arrangements for the next meeting on Wednesday, 19 October 2022 at 10am in the Anglia Room, the Conference Suite, Dereham.



The arrangements for the next meeting on Wednesday, 19 October 2022 at 10am in the Anglia Room were noted.