Review of Customer Services
Meeting: 02/11/2017 - Council (Item 168)
168 Customer Services Review (Agenda item 24)
Report of the Executive Member for People and Information and Anna Graves, Head of Paid Services.
Additional documents:
- Restricted enclosure 3 , View reasons restricted (168/2)
- Restricted enclosure 4 , View reasons restricted (168/3)
- Restricted enclosure 5 , View reasons restricted (168/4)
- Restricted enclosure 6 , View reasons restricted (168/5)
- Restricted enclosure 7 , View reasons restricted (168/6)
- Restricted enclosure 8 , View reasons restricted (168/7)
- Restricted enclosure 9 , View reasons restricted (168/8)
- Restricted enclosure 10 , View reasons restricted (168/9)
- Restricted enclosure 11 , View reasons restricted (168/10)
- Restricted enclosure 12 , View reasons restricted (168/11)
Minutes:
The Executive Member for People & Information presented the report.
The purpose of the report was to consider proposals for a review of Customer Services. The report had already been considered by Cabinet.
RESOLVED that the recommendations, so far as they are non-executive functions and as contained within the report, be approved.
Meeting: 17/10/2017 - Cabinet (Item 116)
116 Review of Customer Services (Agenda item 22)
Report of Councillor Alison Webb, Executive Member for People & Information.
Additional documents:
- Restricted enclosure 16 , View reasons restricted (116/2)
- Restricted enclosure 17 , View reasons restricted (116/3)
- Restricted enclosure 18 , View reasons restricted (116/4)
- Restricted enclosure 19 , View reasons restricted (116/5)
- Restricted enclosure 20 , View reasons restricted (116/6)
- Restricted enclosure 21 , View reasons restricted (116/7)
- Restricted enclosure 22 , View reasons restricted (116/8)
- Restricted enclosure 23 , View reasons restricted (116/9)
- Restricted enclosure 24 , View reasons restricted (116/10)
- Restricted enclosure 25 , View reasons restricted (116/11)
Minutes:
The Executive Member for People & Information provided Members with a detailed overview of the report.
Reasons
See report.
Options
See report.
RECOMMEND to Full Council that the recommendations as listed in the Cabinet report be approved.