ICT & Digital Strategy
Decision Maker: Cabinet
Decision status: Recommendations Approved
Is Key decision?: No
Is subject to call in?: Yes
To implement a new strategy which aims to improve residents’ experience of contacting Breckland Council while also increasing the efficiency of our overall operating arrangements.
Cabinet to recommend to FULL COUNCIL:
1) The draft ICT and Digital Strategy be approved, and be implemented from April 2019 to align with the Council’s new Corporate Plan.
2) That the Digital Work Programme associated with the strategy be approved, subject to Council approving the transfer of funding as detailed in the Pro forma B from Moving Forward (transformation) and Growth and Investment reserves.
Reasons for the decision:
The strategy sets out a clear plan for making best use of Council resources to meet the needs of its customers – residents, businesses, staff and elected Members – while achieving value for money for the Council.
Not only does the strategy aim to improve services, it also anticipates a reduction in costs over the three-year period, through increased productivity, rationalisation and re-procurement of systems and software, automation of service processes, and as more customers seek to access Council services online.
Alternative options considered:
1. That the new ICT and Digital Strategy and Digital Work Programme be approved, subject to Council approving the related funding to pay for the programme’s delivery, and be implemented from April 2019 to align with the Council’s new Corporate Plan.
2. Propose changes to the ICT and Digital Strategy.
3. Do nothing.
Report author: Sarah Barsby
Publication date: 17/10/2018
Date of decision: 16/10/2018
Decided at meeting: 16/10/2018 - Cabinet
Effective from: 25/10/2018