Issue - meetings

ICT & Digital Strategy

Meeting: 25/10/2018 - Council (Item 138)

138 ICT & Digital Strategy (Agenda item 15) pdf icon PDF 102 KB

Report of Alison Webb, Executive Member for People and Information.

 

Additional documents:

Minutes:

The Executive Member for People & Information, Councillor Alison Webb presented the report.

 

The ICT & Digital Strategy had been designed to support the wider aims of the Breckland Corporate Plan and its corporate priorities.  It had also been designed to improve residents’ experience of contacting Breckland Council. 

 

The draft ICT & Digital Strategy had also been presented to the Overview & Scrutiny Commission meeting on 17 August 2018 where it had been discussed at great length.

 

RESOLVED that:

 

1)     the draft ICT & Digital Strategy be approved and be implemented from April 2019 to align with the Council’s new Corporate Plan;

 

2)     the Digital Work Programme associated with the Strategy be approved; and

 

3)    the funding from the Moving Forward (transformation) and Growth and Investment Reserves, as detailed in the report, be approved.


Meeting: 16/10/2018 - Cabinet (Item 107)

107 ICT & Digital Strategy pdf icon PDF 102 KB

Report of Executive Member for People and Information, Councillor Alison Webb.

Additional documents:

Minutes:

The Executive Member for People and Information presented the report that looked to improve residents’ experience of contacting the council whilst increasing the efficiency of the overall operating arrangements.

 

The report had been presented to the Council’s Overview and Scrutiny Commission where a number of suggested changes had been raised by Members and incorporated into the document.

 

The Executive Member for Place felt there was little information about supporting businesses within the document.

 

The Chief Executive added that the strategy considered how the workforce would use the strategy to help deliver further savings.

 

The Deputy Leader went on to say that work was underway to refresh the Corporate plan which would also take into account how the Council were worked with businesses effectively.  Business Managers had been introduced and were working closely with businesses to understand what their needs were.  He added the strategy would act as a tool for both Officers and Members to deliver the corporate priorities.

 

Reasons for recommendations

The strategy sets out a clear plan for making best use of Council resources to meet the needs of its customers – residents, businesses, staff and elected Members – while achieving value for money for the Council.

           

Not only does the strategy aim to improve services, it also anticipates a reduction in costs over the three-year period, through increased productivity, rationalisation and re-procurement of systems and software, automation of service processes, and as more customers seek to access Council services online.

 

Options

1.     That the new ICT and Digital Strategy and Digital Work Programme be approved, subject to Council approving the related funding to pay for the programme’s delivery, and be implemented from April 2019 to align with the Council’s new Corporate Plan.

2.     Propose changes to the ICT and Digital Strategy.

3.     Do nothing.

 

RESOLVED to Recommend FULL COUNCIL:

 

1)     The draft ICT and Digital Strategy be approved, and implemented from April 2019 to align with the Council’s new Corporate Plan.

 

2)     That the Digital Work Programme associated with the strategy be approved, subject to Council approving the transfer of funding as detailed in the Pro forma B from Moving Forward (transformation) and Growth and Investment reserves.

 


Meeting: 27/09/2018 - Overview and Scrutiny Commission (Item 102)

102 ICT & Digital Strategy (Agenda Item 9) pdf icon PDF 102 KB

Report of Executive Member People and Information, Councillor Alison Webb.

 

Additional documents:

Minutes:

This report had also been previously scrutinised and had been amended to reflect the suggestions made at that time.

 

The total cost of the digital work programme was £442,000 but it was too early to quantify the full efficiencies.  Each project could be judged on its own merit.

 

Greater emphasis had been placed on remote working to save time and travel.

 

RESOLVED to support approval of the ICT and Digital Strategy.

 


Meeting: 17/08/2018 - Overview and Scrutiny Commission (Item 91)

91 ICT & Digital Strategy pdf icon PDF 97 KB

Report of Executive Member People and Information, Councillor Alison Webb.

 

Additional documents:

Minutes:

The Executive Member for People and Information explained to Members how the strategy had built on the work already undertaken as part of the ICT programme, launched in 2017, following the Council decision in 2016 to invest in:

·        Creating a new ICT infrastructure to deliver ICT service improvements

·        Enhancing security and disaster recovery

·        A new in-house ICT service

 

The strategy took this a step further by setting out how the Council planned to develop and roll out digital technologies – in a way that supported efficient and cost-effective service delivery, while meeting the need of the customers.

 

It was suggested that the performance and progress of the strategy would be reported on a regular basis to the Scrutiny Commission, as part of the quarterly performance reporting.

 

Councillor Dimoglou asked if the strategy empowered Officers to work off-site as it was not clear in the Strategy.  The Executive Member said Officers were able to work off-site allowing agile working, and agreed it was not clear in the Strategy.

 

The Chairman asked for the point to be explained clearly within the strategy.

 

It was agreed that the report would be updated to reflect the suggested amendments and return to the next meeting of the Overview and Scrutiny Commission.