Issue - meetings

Review of Customer Services

Meeting: 02/11/2017 - Council (Item 168)

168 Customer Services Review (Agenda item 24)

Report of the Executive Member for People and Information and Anna Graves, Head of Paid Services.

Additional documents:

Minutes:

The Executive Member for People & Information presented the report.

 

The purpose of the report was to consider proposals for a review of Customer Services.  The report had already been considered by Cabinet.

 

RESOLVED that the recommendations, so far as they are non-executive functions and as contained within the report, be approved.


Meeting: 17/10/2017 - Cabinet (Item 116)

116 Review of Customer Services (Agenda item 22)

Report of Councillor Alison Webb, Executive Member for People & Information.

Additional documents:

Minutes:

The Executive Member for People & Information provided Members with a detailed overview of the report.

 

Reasons

 

See report.

 

Options

 

See report.

 

RECOMMEND to Full Council that the recommendations as listed in the Cabinet report be approved.