Decision details

ICT Shared Services

Decision Maker: Cabinet

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: No


To pursue shared services with Norfolk County Council for the delivery of ICT commencing 1 November 2012.


RECOMMEND TO COUNCIL that Shared Services arrangements with Norfolk County Council for the delivery of ICT services be approved.

Reasons for the decision:

1)     There is a need to provide resilient services through staff and technology

2)     We already have a good relationship with Norfolk County Council having used resources from NCC over the last 6 months.

3)     There is a shared service already in motion. NCC providing staff to aid our day-to-day delivery and Breckland providing advice on the Video Conferencing implementation.

4)     There is a vision of a platform for Norfolk at the strategic and political level


Alternative options considered:

1.      Do nothing – Keep ICT in-house

2.      Enter Shared Services arrangement with Norfolk County Council

3.      Share services with CPBS

4.      Share services with West Suffolk

Report author: Kevin Rump

Publication date: 11/10/2012

Date of decision: 09/10/2012

Decided at meeting: 09/10/2012 - Cabinet

Accompanying Documents: